Häufig gestellte Fragen

Frage 1: Sind Sie Hersteller oder Handelsunternehmen??

Ensoll ist ein High-Tech-Unternehmen, das sich auf die Forschung und Produktion von Endlos-Diamantdrähten spezialisiert hat & Ausrüstung von 2015.

Frage 2: Unterstützen Sie OEM und ODM??

Ja, Wir sind herzlich willkommen.

Frage 3: Wie lange ist die Lieferzeit der Maschine??

Die Lieferzeit der Maschine beträgt 30-45 Tage nach Auftragsbestätigung und Vorauszahlung.

Frage 4: So wählen Sie die Schneidemaschine aus, die für Ihr Material am besten geeignet ist?

Please inform the size of your material and what you want to cut it into.

We will have professional technical staff to serve you and send the most suitable cutting plan for you reference.

Q5: How to provide after-sales guarantee for the machine?

The factory has a professional team of engineers to serve you 24 hours a day. The factory machines are maintained for life and the warranty period is 1 year.

Q6: How to convert power supplies in different countries?

We have a professional team of electronic control engineers to ensure that the machine can be plugged in and used in all countries.

Q7: This is my first time using this machine. Is it easy to operate?

Our machine is delivered as a complete machine. No installation is required. It can be used immediately after plugging in the electricity. The operation is very simple. It has been verified that ordinary people can operate this machine skillfully in 3 minutes.

If there are still any problems, we will provide you with free professional guidance until you can use the machine well.

Q8: What materials can the machine process?

The machine is used with a endless diamond wire , which can cut all materials with a hardness lower than diamond, such as optical crystals, sapphires, Quarz, Keramik, Graphit, Wellpappe, rare metals, Jade, silicon crystals, pneus, meteoriten, stones, Magnetische Materialien, foam cotton etc.

Q9: Can you provide customized machines?

We have a professional team of engineers who can customize machines for you according to your materials and needs, and the factory also welcomes you to visit at any time.